Payment Policy

This Payment Policy explains the payment methods accepted on this website and how payments are processed for purchases made through the online store.

1. Accepted Payment Methods

The website currently accepts the following credit and debit cards:

• American Express

• Discover

• JCB

• Mastercard

• Visa

All payments are processed in Australian dollars (AUD) unless otherwise stated at checkout.

2. Payment Processing

Payments are processed securely at the time an order is placed. By submitting payment details, customers confirm that they are authorised to use the selected payment method.

Full card details are not stored on the website’s systems. All payment information is handled by secure, industry-standard, PCI-compliant payment service providers to ensure transaction security.

Orders are generally processed within 1–7 business days after payment confirmation.

3. Failed or Declined Payments

If a payment is unsuccessful or declined, customers are advised to:

• Check that payment details are entered correctly

• Contact their card issuer or financial institution

Customers may also contact customer support for assistance if payment issues persist.

4. Contact Information

For payment-related enquiries or assistance, please contact us using the details below. 

Email: help@comfyix.com
Phone: +65 (844) 51097
Address: APT BLK 338 CLEMENTI AVENUE 2 #04-40, SINGAPORE 120338, SINGAPORE
Business Hours: Monday to Friday, 8:00 am – 5:00 pm
Service Area: Australia